FAQs

The short answer is no!

Direct Access refers to your legal right to be treated by a physical therapist without a prescription or referral, so if you don’t have a prescription for physical therapy, there is nothing to worry about!.

According to “The Patient’s Bill of Rights” law, you can decide what physical therapy clinic you choose for your care.

Although a lot of physicians recommend a physical therapy clinic they may prefer, you are under no obligation to go to that clinic. No medical practitioner, insurance company or other entity can insist you attend a physical therapy clinic. The choice is yours to make!

Your basic patient rights include these:

The right to information about quality: You can look up information about medical practitioners’ credentials, statistics regarding hospitals and clinics, and what your health plan covers in easy-to-understand language.

The right to choose a healthcare provider: Besides your primary healthcare provider, this also covers specialists, including physical therapists.

The right to emergency services: You can’t be denied treatment in an emergency.

The right to make decisions: It’s up to you to decide which course of treatment you want to follow.

The right to respect: You must be treated with respect regardless of sex, age, race, national origin, sexual orientation, or disability.

The right to confidentiality: Your health information is private and cannot be released without your consent.

The right to complain: All providers (insurance, physicians, clinics and hospitals, etc.) must have a grievance procedure.

Scheduling an appointment at Connecticut Physical Therapy Specialists in Granby, West Hartford, or Glastonbury, CT is easier than ever! Our scheduling is easy, and we offer a convenient location and appointment times. We have morning and evening appointments available to meet the demands of your busy schedule.

Call us today at 860-413-9969 or click here to request an appointment.

Physical therapists primarily measure your impairments and your functional limitations.

Impairments include:

• Pain
• Weakness
• Loss of motion
• Paresthesias (numbness, tingling, pins, needles, etc.)

Functional limitations include:

• Lying
  • Sleep
  • Rolling over
  • Getting up out of bed
• Sitting
  • Moving from standing to sitting
  • Moving from sitting to standing
• Standing
• Walking
  • Level ground
  • Stairs
  • Uneven ground
• Running
• etc

Tracking your impairments and functional abilities gives physical therapists objective information to compare with initial measurements. In addition, your reports and personal experiences help to validate your improvements and clue your therapist to regressions and/or lack of progress.

The bottom line is that you should notice improvements in how you feel and function throughout therapy. If you are not following an anticipated path of progress, your therapist will reassess the situation or make recommendations for further testing or treatments.

If you cannot attend your appointment due to illness or another emergency, please notify our clinic at least 24 hours before your scheduled appointment time.

A non-refundable charge of $50 dollars will be applied to any missed appointments that have not been rescheduled at least 24 hours in advance.

Please reschedule your appointment with our front desk if you have been exposed to the COVID-19 virus so that we can maintain a safe, healthy environment for our patients and personnel.

Although every patient is different, the initial session usually lasts 35-40 minutes. After that, each session will last 30-35 minutes.

Your unique needs will determine the length of time, which our therapist will discuss with you. In addition, the frequency of your weekly appointments will be determined by you and your physical therapist.

It is common for your therapist to want to see you more often in the early stages of your care to assess your progress and confirm your treatment plan. You’ll probably see your therapist twice a week initially and then make your appointments more spaced out as you proceed through treatment.

We understand that dealing with insurance can be complicated; therefore, Connecticut Physical Therapy Specialists would gladly assist you and answer your questions. It is important to contact your insurance carrier to determine your coverage depending on your specific policy.

Visit our insurance plans page for additional information, and please do not hesitate to contact our Granby, West Hartford, or Glastonbury, CT physical therapy office.

For your convenience, we provide a variety of payment alternatives.

Our clinic will never turn a patient away for this reason!

If you do not have insurance, that’s okay. For patients who do not have insurance, we offer cash-based options due at the time of service. An initial evaluation is $120 and subsequent visits are $95.

Please contact our Granby, West Hartford, or Glastonbury, CT clinic and speak to our front desk about costs and setting up payment plans.

There are a few things we ask all patients to bring with them on their first visit to our office.

• Please go online and fill out our forms, print out the patient forms, complete them, and bring them with you for your initial evaluation. If you cannot do this or do not have access to a printer/computer, please allow extra time to fill these out upon arrival.
• Please arrive at least 15 minutes early to complete any remaining paperwork so that you can maximize your time in your evaluation.
• Please wear comfortable clothing that allows easy access to your problem areas.
• If you intend to use insurance, please bring your insurance information (we will make a copy of your card).
• Please bring any referrals, prescriptions, and test results from your referring physician, nurse practitioner, or physician assistant.
• In case of an automobile accident or worker’s compensation claim, bring any case manager or insurance adjuster’s contact names, phone numbers, and claim number.

Please have your prescription and insurance card available when you call our office. This will allow us to verify your insurance benefits and provide you with an estimate of coverage.

Your doctors of physical therapy will do a thorough evaluation that consists of a detailed history and comprehensive physical examination when you come for your initial session at Connecticut Physical Therapy Specialists. The initial evaluation establishes the severity of your injury or illness and helps establish the source of your symptoms and the factors contributing to your condition.

Physical therapists routinely collaborate with physicians to provide confirmation or potential contradictions to a diagnosis to ensure that your diagnosis is correct and that your treatment plan is appropriate.

According to “The Patient’s Bill of Rights” law, you can decide what physical therapy clinic you choose for your care.

Although a lot of physicians recommend a physical therapy clinic they may prefer, you are under no obligation to go to that clinic. No medical practitioner, insurance company, or other entity can insist you attend a physical therapy clinic. The choice is yours to make!

Also, thanks to Direct Access laws, you do not need to wait for a physician to send you to the clinic of your choice. Direct access means, by law, you have access to physical therapy services, including evaluations and treatments. To put it another way, you can choose which clinic you want!

The short answer is no!

Individuals can go immediately to a physical therapy clinic of their choosing and receive the treatment they need, thanks to Direct Access regulations.

Direct Access allows you to see a physical therapist without needing a prescription or referral from a doctor. The only time you cannot participate in direct access is if you insurance requires a doctor referral or if you are involved in a workmans compensation claim.

We recommend you contact your insurance carrier to determine your coverage, copayments/coinsurance, and overall plan to be sure you understand your requirements.

Our staff will assess your insurance benefits and notify you of your payments at each visit.

We accept the following methods of payment:

• Cash
• Check
• Debit card
• Credit card
• HSA/FSA card

We also offer payment options depending on the individual’s circumstance and can provide more information upon request.

Our policy is to collect money at the time of service.

Scheduling an appointment at Connecticut Physical Therapy Specialists in Granby, West Hartford, or Glastonbury, CT has never been easier or more convenient.

We have morning and evening appointments available to meet the demands of your busy schedule.

Our scheduling is easy, and we offer a convenient location and appointment times. Call us today at 860-413-9969 or click here to request an appointment.

Loose-fitting clothes that are comfortable to move in and provide easy access to the area of your symptoms. We also advise you to wear comfortable shoes or sneakers.

We will begin with a comprehensive evaluation at your first visit that typically lasts around 35-4o minutes. Your follow-up visits usually go anywhere from 30-35 minutes.

Your specific needs will determine the number of visits and the duration of your plan of care. We recommend attending more frequently in the early stages of your therapy to ensure you progress, as you and your therapist have discussed.

You’ll generally see your therapist twice or even three times a week at first (for post surgical), with fewer weekly visits and greater space between meetings as you progress through treatment.

Our Evidence-Informed Practice takes into account the clients values, beliefs, and opinions, the clinician’s expertise, and current scientific information when establishing goals and implementing treatment plans.

We listen closely to determine our patients values and needs. We continually upgrade our knowledge base through our commitment to life-long learning and professional education in our effort to deliver a meaningful clinical experience. Our treating clinical staff are doctors of physical therapy, our clinical leaders are Fellows in the American Academy of Orthopedic Manual Physical Therapy and serve as Clinical Instructors who are committed to developing future practitioners of OMPT.

You certainly can!

Physical therapists are highly skilled at assessing the whole person. This means we look to identify all the factors related to your condition. We understand the interconnectedness of the body and how a problem in one area may be the symptom pointing to the source of the problem in an entirely different location.

We are also skilled at identifying whether or not you are dealing with “a” problem or there are multiple issues impacting you and your function.

Everyone can benefit from physical therapy, but that doesn’t necessarily mean physical therapy alone is all you need. We believe in collaborating with other healthcare professionals and working with you while working with another practitioner to help you get the results you deserve.

We can discuss your options and help you decide if physical therapy is right for you. Contact us today to learn more about how PT can help you and make an appointment with one of our dedicated staff members.

Physical therapy is meant to alleviate pain rather than exacerbate it. However, your pain levels may fluctuate. Our therapists will clearly define what “normal” pain is and what is not normal. Some situations require exercises or actions that can elicit a pain response to facilitate improvements in your overall condition.

As a result of using weakened or recuperating muscles, you may suffer some momentary discomfort. Or for some, restoring range of motion after surgery can be painful due to the nature of the condition. Unfortunately, it may be critical to your recovery to experience a temporary increase in your pain. Although it may sound inappropriate, there are times when the increased pain early on can prevent more severe pain in the future.

Rest assured that we will do whatever we can to minimize your pain and avoid increasing it during your time in physical therapy. Communication with our therapist will help to reduce any discomfort you may feel during your physical therapy treatments.

We want you to be pain-free and back to your normal activities as soon as possible and will do what we can to prepare you for any discomfort you may experience.

Doctors of physical therapy are highly trained professionals who specialize in musculoskeletal and neurological conditions. Physical therapists are part of a healthcare team that routinely collaborates with physicians, surgeons, and other medical practitioners.

We also work in conjunction with other healthcare professionals to ensure your treatment plan is as effective and efficient as possible.

Physical therapists are movement experts with advanced training and education in musculoskeletal disorders and diseases. Physical therapists provide a hands-on approach to pain relief and function restoration.

Physical therapy aims to restore pain-free mobility and function while preventing the injury or pain from recurring. Physical therapists offer a full spectrum of care from prevention to intervention. Our physical therapists assess your movement patterns and develop a PT diagnosis. This allows them to determine the source of your pain, and work with you to manage or eliminate it.

While each patient’s condition and pain are unique, our physical therapists at Connecticut Physical Therapy Specialists will use a variety of targeted manual therapy techniques, tissue-specific exercises, modalities, and equipment to relieve pain and restore function quickly.

As you go through your rehabilitation activities, you should see a considerable improvement in your discomfort and overall function.

An effective way to measure your improvement and progress is to keep track of your pain and mobility levels as you proceed through your physical therapy program.

Tracking your impairments and functional abilities gives physical therapists objective information to compare with initial measurements. In addition, your reports and personal experiences help to validate your improvements and clue your therapist to regressions and/or lack of progress.

The bottom line is that you should notice improvements in how you feel and function throughout therapy. If you are not following an anticipated path of progress, your therapist will reassess the situation or make recommendations for further testing or treatments.

At Connecticut Physical Therapy Specialists, we understand that our bodies become more susceptible to certain health risks as we age. Degeneration of our bodies is a normal, natural experience we will all face. There is no way to avoid all the changes associated with age, but staying active and taking care of your health are two of the most effective ways to minimize or delay the risk of health conditions related to aging.

For example, age-related changes in strength, joint mobility, tissue flexibility, coordination, and ability to react will impact our balance and increase the risk of falls. At our Granby, West Hartford, and Glastonbury clinics, we will work with you to investigate your medical history, determine what factors may be contributing to your fall risk, and work with you to restore your function and reduce your risks.

Aging also affects your healing times and your body’s ability to tolerate changes to your activity levels. Staying active is the key to maintaining your health and function.

If you are looking for doctors of physical therapy who understand how to navigate the effects of aging, our team at Connecticut Physical Therapy Specialists can help!

Call our office today for more information.

Although there are typical stages of healing, the reality is that everyone is different, and so is their ability to heal.

At Connecticut Physical Therapy Specialists, you will have a personalized treatment plan created based on your individual needs and goals. Throughout your recovery process, our team will provide constant feedback and allow refinement of your program to ensure it provides optimal results.

The most common reasons for delayed recovery are trying to do too much too soon or not doing enough. Finding the balance is where physical therapists thrive. We use concrete physiological benchmarks and your individual treatment response to refine your program and maximize your results in the shortest time possible.

If you have any questions or concerns about the length of your treatment plan, do not hesitate to ask your physical therapist. We are here to help you by providing clarity throughout this process. We will keep you updated on your progress throughout each session.

Physical therapists are trained to treat all types of musculoskeletal conditions. Most physical therapy clinics are geared towards specific subcategories of physical therapy.

If we feel another therapist or healthcare provider would better serve you, we will provide suggestions for people we know and trust.

Our physical therapists have received years of university-level education in anatomy, physiology, kinesiology (the study of joint movement), neurology, and many other medical sciences. Our physical therapists are all state-licensed and have graduated from accredited physical therapy programs. You can rest assured that you are in capable hands!

Because each patient’s diagnosis is unique, our therapist will work with you and any other medical or healthcare practitioner to ensure you get the best possible results.

Our goal is to identify all the factors contributing to your condition. We will conduct a comprehensive evaluation and thorough history to gather this information and then design a treatment plan that is right for you.

For some people, relief is felt on day one; for others, there is a journey to relief filled with ups and downs. It isn’t easy to know which person you will be until we meet with you and examine your specific situation.

Our team is highly trained and skilled at treating all types of musculoskeletal pain and injuries. We will provide guidelines to help you understand your condition and what to expect from therapy. Part of these guidelines will include the likely duration of your situation and expected progress broken down into realistic timetables.

Our team is here to support you and answer your questions throughout the process!

Yes, after you have finished your therapy sessions, you can continue to see your physical therapist. There are several different ways to do this, for example:

• Your therapist will see you to review and progress your at-home therapy program.
• You can schedule a re-evaluation after a month to ensure you are still doing well and modify your home program as needed.
• You can arrange to see your therapist at regular intervals (i.e., every six months) for a consultation to assess your progress, ensure you are not regressing, and deal with anything new that may have started (This is dependent on your insurance as some insurances require authorization with set date ranges)
• You can take part in our performance training program (please see our performance training section for more information)

Physical therapists are movement experts who can improve your quality of life through hands-on care, patient education, and prescribed movement-based exercises.

Physical therapists are dedicated to helping you improve and restore your movement and function, manage pain and reduce the symptoms of many chronic conditions and diseases. Their expertise lies in examining the whole person and designing therapeutic interventions to help you recover from and prevent injury.

Our doctors of physical therapy assess and treat many sorts of pain and injuries. Our team consists of movement professionals with the knowledge and experience to identify and treat any musculoskeletal ailment.

We play a crucial role in preventing, reversing, and controlling old and new injuries. We determine the severity of your injuries using objective measurements and tailor your treatment accordingly. Every program is tailored to your specific requirements.

Our Granby, West Hartford, and Glastonbury physical therapy clinics take pride in providing a positive, encouraging environment with well-trained, friendly staff. We are confident in our ability to assist you in achieving your goals.

You have the right to seek physical therapy at any facility of your choosing. You will receive the highest quality care while achieving the desired results at Connecticut Physical Therapy Specialists.

Our clinic will never turn a patient away!

We offer cash-based options for patients who do not have insurance, which must be paid at the time of service. An initial evaluation is $120 and subsequent visits are $95. Please get in touch with our Granby, West Hartford, or Glastonbury clinic and inquire about rates and payment options with our front desk.